Patient Satisfaction

We are always looking to better measure, and to then improve, the care we provide.

As part of this improvement focus, we ask our surgical patients about their experience across a wider range of indicators, all of which relate to the domains of care set by our quality regulator, the CQC.

We ask questions on a number of topics including:

  • Information prior to visit
  • Consultant care
  • Nurse Care
  • Dignity and privacy
  • Cleanliness
  • Aftercare Information

Our response to date has been overwhelmingly positive, which we are proud of.  All the patients who completed a survey in 2017 would recommend us to their friends and family, and 98% of responses across all the questions asked gave us 5/5.

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