Outcomes and Safety Data

Measuring and understanding care outcomes promotes quality improvement (on our side) and informed health care decision-making (for you).

The Cadogan Clinic is committed to transparently reporting accurate, timely information about outcomes, and we publish performance across our specialties.

We know that you cannot improve something if you don’t measure it, and share what you find.

Published data

We publish data to the Private Healthcare Information Network where you can also see published records on our individual consultants

https://www.phin.org.uk/profiles/hospitals/the-cadogan-clinic-59909 

A summary of our clinical performance indicators from the most recent quarter

Patient Feedback 

We develop and improve our services in conjunction with feedback from you, our patients from our team and from our local GP network, to help us deliver that are wanted by you, not us.

96% of outpatient surveys who responded rated us 5* in Q3 2022

100% of our Surgical Patients who responded said they would recommend us to their Friends and Family in Q3 2022

 

Formal Complaints 

We received 6 formal complaints and 37 informal complaints in Q3 2022

This totalled 0.9% of all patients who visited us in Q3 2022

 

Patient Reported Outcome Measures 

We ask our surgical patients to fill in a questionnaire before their operation and aske the same questions after their operation. The difference between the two is their health score.

Infection 

We had 0.4% infections following a procedure at the Clinic in Q3 2022

The national HCAI average is 4.7% (British Medical Journal)

 

Delays

On average our operating theatres days ended 27 minutes after their scheduled endpoints

 

Revisions & Returns 

Our overall surgical revision rate was 3% in Q3 2022

Comparison revision data is limited, but breast and rhinoplasty revisions rates are commonly reported at ~10%  (American Board of Cosmetic Surgery)

 

Incidents 

We had 0 incidents requiring reporting to the CQC in Q3 2022

We had 12 incidents/accidents involving staff and patient in Q3 2022

 

Should you wish to understand in greater detail, please email records@cadoganclinic.com and we would be delighted to share more



Trustpilot

Laurel Wreath for Awards

2023

Aesthetic Awards

Highly Commended Best Clinic in London

Laurel Wreath for Awards
Laurel Wreath for Awards

2021

Aesthetics Awards

Highly Commended

Laurel Wreath for Awards
Laurel Wreath for Awards

2021

My Face My Body

Best Clinic Winner

Laurel Wreath for Awards
Laurel Wreath for Awards

2020

My Face My Body

Best Clinic Winner

Laurel Wreath for Awards
Laurel Wreath for Awards

2019

My Face My Body

Winner

Laurel Wreath for Awards
Laurel Wreath for Awards

2018

My Face My Body

Highly Commended

Laurel Wreath for Awards
Laurel Wreath for Awards

2018

Aesthetics Awards

Highly Commended

Laurel Wreath for Awards
Laurel Wreath for Awards

2017

Aesthetics Awards

Winner

Laurel Wreath for Awards

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