Patient Reviews

We are always looking to better measure, and to then improve, the care we provide.

As part of this improvement focus, we ask all of our outpatients for their comments. oour surgical patients about their experience across a wider range of indicators, all of which relate to the domains of care set by our quality regulator, the CQC.

A selection of outpatient reviews are below. They update in real time:


For our surgical patients, we ask questions on a number of topics including:

  • Information prior to visit
  • Consultant care
  • Nurse Care
  • Dignity and privacy
  • Cleanliness
  • Aftercare Information

Our response to date has been overwhelmingly positive, which we are proud of.  All the patients who completed a survey in 2017 would recommend us to their friends and family, and 98% of responses across all the questions asked gave us 5/5.

If you are unhappy with the service you have received

If you are dissatisfied in any way with your experience at the Cadogan Clinic, we welcome your comments and promise to address them in a prompt, honest and thorough manner. Please email complaints@cadoganclinic.com with as much detail as you can or click here for our Complaints Guide for Patients.

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