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COVID – 19 INFORMATION FOR PATIENTS

Update: 22/02/2021

Your safety is our priority. We are open as normal, with enhanced protective measures in place to protect you.

All of our services will be delivered in line with the UK government's social distancing measures and fully compliant with all PPE guidance from Public Health England and NHS England.

We are currently offering remote consultations to patients where it is necessary to ascertain medical need. Only patients with a medical need will be invited to the Clinic for an in-person assessment by one of our clinicians.

We are asking all patient to adhere to the government’s travel guidelines here and avoid the use of public transport when travelling to the Clinic, wherever possible.

To find out more about our 'Zero-Transmission' approach, please click here.

To find out more about scheduling an appointment, call 0207 901 8500 to speak with one of our patient advisor team.

Visiting the Clinic during the 2021 Restriction Period – What to Expect

We are working hard to remain a COVID- secure Hospital and ask for your cooperation with our 'Zero-Transmission' Clinic guidelines. Please see our enhanced protocols below:

  • BEFORE admission to the Clinic you will be asked to confirm you have been symptom - free for a minimum of 7 days and provide Informed Consent that you understand the risks of visiting the Clinic, however minimal they may be.
  • TRAVEL please only travel to the Clinic by foot, bicycle or car. Please do not use public transport.
  • ON ARRIVAL at the Clinic you will be screened for symptoms and your temperature will be taken. You must arrive no earlier than 5 MINUTES before your scheduled appointment, and must not bring a companion unless previously agreed with our staff.
  • You may be asked to WAIT OUTSIDE to maintain distancing protocols, or will be given a seat in our SOCIALLY DISTANCED waiting rooms.
  • You will also be provided with PPE on entering the Clinic (inc. surgical mask) - please ensure you wear it at all times in the Clinic to keep yourself and our staff safe.
  • We will be providing PCR TESTING and LATERAL FLOW TESTING for certain appointments, in line with guidance from NHS England.
  • Please be assured that the Clinic is subject to the strictest INFECTION CONTROL protocols and is deep cleaned thoroughly by professional hospital cleaners each night.
  • Please be assured that our STAFF AND CONSULTANTS are subject to regular testing, and wear PPE to beyond the standards recommended by Public Health England.

For an idea of what your visit will look like, please review our slide show below:

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